A new framework for business process knowledge discovery

Hyerim Bae, Wonchang Hur, Sajal K. Das, Seoung Bum Kim

Research output: Contribution to conferencePaper

Abstract

The Business Process Management System (BPMS) has received more attention as companies increasingly realize the importance of business processes. However, traditional BPMS focuses mainly on correct modeling and exact automation of the process flow and pays little attention to the achievement of the final goals of improving process efficiency and process innovation. During and after execution of processes, BPMS usually generates much process log data in which numerous meaningful rules and patterns are hidden. In the present study we employ a data mining technique to extract useful knowledge from the complex process log data. A data model and a system framework for process mining are provided to help understand the existing BPMS. Experiments with the simulated data demonstrate the effectiveness of the model and of the framework.

Original languageEnglish
Pages1037-1042
Number of pages6
Publication statusPublished - 2008
EventIIE Annual Conference and Expo 2008 - Vancouver, BC, Canada
Duration: 2008 May 172008 May 21

Other

OtherIIE Annual Conference and Expo 2008
CountryCanada
CityVancouver, BC
Period08/5/1708/5/21

Keywords

  • Business process
  • Business process mining
  • Decision tree
  • Process pattern

ASJC Scopus subject areas

  • Computer Science Applications
  • Software
  • Industrial and Manufacturing Engineering

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  • Cite this

    Bae, H., Hur, W., Das, S. K., & Kim, S. B. (2008). A new framework for business process knowledge discovery. 1037-1042. Paper presented at IIE Annual Conference and Expo 2008, Vancouver, BC, Canada.