A survey of retrial queueing systems

Jeongsim Kim; Bara Kim

doi:10.1007/s10479-015-2038-7

A survey of retrial queueing systems

Jeongsim Kim, Bara Kim

Department of Mathematics

Research output: Contribution to journal › Article › peer-review

53 Citations (Scopus)

Abstract

Retrial queueing systems have been extensively studied because of their applications in telephone systems, call centers, telecommunication networks, computer systems, and in daily life. This survey deals with various retrial queueing models. The main focus of this survey is to show analytic results for queue length distributions, waiting time distributions, and tail asymptotics for the queue length and waiting time distributions. This survey also considers the stability analysis of retrial queueing models.

Original language	English
Pages (from-to)	3-36
Number of pages	34
Journal	Annals of Operations Research
Volume	247
Issue number	1
DOIs	https://doi.org/10.1007/s10479-015-2038-7
Publication status	Published - 2016 Dec 1

Keywords

Queue length
Retrial queues
Stability
Tail asymptotics
Waiting time

ASJC Scopus subject areas

Decision Sciences(all)
Management Science and Operations Research

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