Application of information technology for mass customization in the housing construction industry in Korea

Yoonseok Shin, Sung Hoon An, Hun Hee Cho, Gwang Hee Kim, Kyung In Kang

Research output: Contribution to journalArticle

32 Citations (Scopus)

Abstract

In the Korean housing market, mass customization (MC) is an inevitable strategy for ensuring competitiveness. However, though customer needs have varied rapidly under the customer-oriented market conditions, the level of customization for houses has been restricted by economics of scale in the construction processes. With the rise of the level of customization, the cost of site management has increased because of additional labour. Therefore, this paper introduces the finishing information system (FIS), which can be used to minimize the additional commitment of manpower due to higher levels of MC. To illustrate and validate this system, a case study was performed in a real apartment complex project. The results showed that additional manpower for site management was decreased by quicker completion of the job, simplification of the management process, and efficiency of communication.

Original languageEnglish
Pages (from-to)831-838
Number of pages8
JournalAutomation in Construction
Volume17
Issue number7
DOIs
Publication statusPublished - 2008 Oct

Keywords

  • Customer satisfaction
  • Finishing information system (FIS)
  • Information technology
  • Mass customization (MC)

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Civil and Structural Engineering
  • Building and Construction

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