TY - JOUR
T1 - Applying Win Win to quality requirements
T2 - 23rd International Conference on Software Engineering
AU - In, H.
AU - Boehm, B.
AU - Rodgers, T.
AU - Deutsch, M.
N1 - Funding Information:
This work is partially supported by funding from NASA JPL under the contract COO-00443 with Texas A&M University. In addition, this research wais partially sponsored by the Advanced Research Projects Agency (ARPA) through Rome Laboratory under contract F30602-94-C-0195 to USC and by the Affiliates of the USC Center for Software Engineering: Allied Signal Corp., Bellcore, Boeing, Electronic Data Systems Corporation, E-Systems, FAA, GDE systems, Hughes Aircraft Company, Interactive Development Environments, Institute for Defense Analysis, Jet Propulsion Laboratory, Litton Data Systems, Lockheed Martin Corporation, MCC, Motorola Inc., Northrop Grumman Corporation, Rational Software Corporation, Raytheon, Science Applications International Corporation, Software Engineering Institute (CMU), Software Productivity Consortium, Sun Microsystems, Inc., Texas Instruments, TRW, U.S. Air Force Rome Laboratory, U.S. Army Research Laboratory, and Xerox Corporation.
PY - 2001
Y1 - 2001
N2 - This paper describes the application of the WinWin paradigm to identify and resolve conflicts in a series of real-client, student-developer digital library projects. The paper is based on a case study of the statistical analysis of 15 projects and an in-depth analysis of one representative project. These analyses focus on the conflict resolution process, stakeholders' roles and their relationships to quality artifacts, and tool effectiveness. We show that stakeholders tend to accept satisfactory rather than optimal resolutions. Users and customers are more proactive in stating win conditions, whereas developers are more active in working toward resolutions. Further, we suggest that knowledge-based automated aids have potential to significantly enhance process effectiveness and efficiency. Finally, we conclude that such processes and tools have theoretical and practical implications in the quest for better software requirements elicitation.
AB - This paper describes the application of the WinWin paradigm to identify and resolve conflicts in a series of real-client, student-developer digital library projects. The paper is based on a case study of the statistical analysis of 15 projects and an in-depth analysis of one representative project. These analyses focus on the conflict resolution process, stakeholders' roles and their relationships to quality artifacts, and tool effectiveness. We show that stakeholders tend to accept satisfactory rather than optimal resolutions. Users and customers are more proactive in stating win conditions, whereas developers are more active in working toward resolutions. Further, we suggest that knowledge-based automated aids have potential to significantly enhance process effectiveness and efficiency. Finally, we conclude that such processes and tools have theoretical and practical implications in the quest for better software requirements elicitation.
KW - Conflict identification and resolution
KW - Requirements engineering
KW - Risk
KW - Software cost analysis
KW - Software quality attributes
UR - http://www.scopus.com/inward/record.url?scp=0035011750&partnerID=8YFLogxK
M3 - Conference article
AN - SCOPUS:0035011750
SN - 0270-5257
SP - 555
EP - 564
JO - Proceedings - International Conference on Software Engineering
JF - Proceedings - International Conference on Software Engineering
Y2 - 12 May 2001 through 19 May 2001
ER -
