Optimal information disclosure policies in a strategic queueing model

Bara Kim, Jeongsim Kim

Research output: Contribution to journalArticle

1 Citation (Scopus)


We find the optimal policy for the information disclosure problem of the M/M/1 queue studied by Simhon et al. (2016). Our optimal disclosure policy is as follows: the service provider informs all customers of the queue length when the queue length is above a specified threshold and does not inform them when the queue length is below the threshold.

Original languageEnglish
Pages (from-to)181-186
Number of pages6
JournalOperations Research Letters
Issue number2
Publication statusPublished - 2017 Mar 1



  • Equilibrium strategies
  • Optimal policies
  • Queueing model

ASJC Scopus subject areas

  • Software
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering
  • Applied Mathematics

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