Abstract
This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.
| Original language | English |
|---|---|
| Title of host publication | Lecture Notes in Electrical Engineering |
| Pages | 519-527 |
| Number of pages | 9 |
| Volume | 114 LNEE |
| DOIs | |
| Publication status | Published - 2012 Jan 1 |
| Event | 3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011 - Jeju, Korea, Republic of Duration: 2011 Dec 12 → 2011 Dec 15 |
Publication series
| Name | Lecture Notes in Electrical Engineering |
|---|---|
| Volume | 114 LNEE |
| ISSN (Print) | 18761100 |
| ISSN (Electronic) | 18761119 |
Other
| Other | 3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011 |
|---|---|
| Country | Korea, Republic of |
| City | Jeju |
| Period | 11/12/12 → 11/12/15 |
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Keywords
- Integer Programming
- M/M/s Queuing
- Security Manpower scheduling
- Smart Airport
- Ubiquitous Airport
ASJC Scopus subject areas
- Industrial and Manufacturing Engineering
Cite this
Security manpower scheduling for smart airports. / Seo, Sangwon; Choi, Sanggyun; Lee, Chul Ung.
Lecture Notes in Electrical Engineering. Vol. 114 LNEE 2012. p. 519-527 (Lecture Notes in Electrical Engineering; Vol. 114 LNEE).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Security manpower scheduling for smart airports
AU - Seo, Sangwon
AU - Choi, Sanggyun
AU - Lee, Chul Ung
PY - 2012/1/1
Y1 - 2012/1/1
N2 - This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.
AB - This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.
KW - Integer Programming
KW - M/M/s Queuing
KW - Security Manpower scheduling
KW - Smart Airport
KW - Ubiquitous Airport
UR - http://www.scopus.com/inward/record.url?scp=84255188285&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84255188285&partnerID=8YFLogxK
U2 - 10.1007/978-94-007-2792-2_49
DO - 10.1007/978-94-007-2792-2_49
M3 - Conference contribution
AN - SCOPUS:84255188285
SN - 9789400727915
VL - 114 LNEE
T3 - Lecture Notes in Electrical Engineering
SP - 519
EP - 527
BT - Lecture Notes in Electrical Engineering
ER -