Security manpower scheduling for smart airports

Sangwon Seo, Sanggyun Choi, Chul Ung Lee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

This paper examines the problem of determining an airport security manpower schedule in the now ubiquitous environments of a smart airport. Passenger service level is the defining factor for the operation of smart airports. Smarts airports need a fast and convenient security check service, as there is a close relation between the time passengers spend waiting and their level of satisfaction. Thus, this research suggests an M/M/s queuing model to determine the waiting time of passengers in the queue and the required numbers of security checkpoints for a given time period. Then, an integer programming model is developed to generate an optimal schedule for airport security personnel. To test an efficiency of the proposed model, a case study is conducted with real data in an airport. The results confirm the effectiveness of our proposed models.

Original languageEnglish
Title of host publicationLecture Notes in Electrical Engineering
Pages519-527
Number of pages9
Volume114 LNEE
DOIs
Publication statusPublished - 2012 Jan 1
Event3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011 - Jeju, Korea, Republic of
Duration: 2011 Dec 122011 Dec 15

Publication series

NameLecture Notes in Electrical Engineering
Volume114 LNEE
ISSN (Print)18761100
ISSN (Electronic)18761119

Other

Other3rd International Conference on Computer Science and Its Applications, CSA 2011 and 2011 FTRA World Convergence Conference, WCC 2011
CountryKorea, Republic of
CityJeju
Period11/12/1211/12/15

Keywords

  • Integer Programming
  • M/M/s Queuing
  • Security Manpower scheduling
  • Smart Airport
  • Ubiquitous Airport

ASJC Scopus subject areas

  • Industrial and Manufacturing Engineering

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  • Cite this

    Seo, S., Choi, S., & Lee, C. U. (2012). Security manpower scheduling for smart airports. In Lecture Notes in Electrical Engineering (Vol. 114 LNEE, pp. 519-527). (Lecture Notes in Electrical Engineering; Vol. 114 LNEE). https://doi.org/10.1007/978-94-007-2792-2_49