Sentiment analysis of twitter audiences: Measuring the positive or negative influence of popular twitterers

Younggue Bae, Hong Chul Lee

Research output: Contribution to journalArticle

100 Citations (Scopus)

Abstract

Twitter is a popular microblogging service that is used to read and write millions of short messages on any topic within a 140-character limit. Popular or influential users tweet their status and are retweeted, mentioned, or replied to by their audience. Sentiment analysis of the tweets by popular users and their audience reveals whether the audience is favorable to popular users. We analyzed over 3,000,000 tweets mentioning or replying to the 13 most influential users to determine audience sentiment. Twitter messages reflect the landscape of sentiment toward its most popular users. We used the sentiment analysis technique as a valid popularity indicator or measure. First, we distinguished between the positive and negative audiences of popular users. Second, we found that the sentiments expressed in the tweets by popular users influenced the sentiment of their audience. Third, from the above two findings we developed a positive-negative measure for this influence. Finally, using a Granger causality analysis, we found that the time-series-based positive-negative sentiment change of the audience was related to the real-world sentiment landscape of popular users. We believe that the positive-negative influence measure between popular users and their audience provides new insights into the influence of a user and is related to the real world.

Original languageEnglish
Pages (from-to)2521-2535
Number of pages15
JournalJournal of the American Society for Information Science and Technology
Volume63
Issue number12
DOIs
Publication statusPublished - 2012 Dec 1

Keywords

  • information discovery
  • knowledge discovery
  • linguistic analysis

ASJC Scopus subject areas

  • Software
  • Artificial Intelligence
  • Information Systems
  • Human-Computer Interaction
  • Computer Networks and Communications

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