TY - GEN
T1 - The value gap model
T2 - CIT 2007: 7th IEEE International Conference on Computer and Information Technology
AU - Lim, Sang Won
AU - Lee, Taek
AU - Kim, Sangsoo
AU - In, Hoh Peter
PY - 2007
Y1 - 2007
N2 - The User requirements of many web-based services are dynamically and continuously changing even during the service time itself. For that reason, web service companies always keep trying to satisfy users' needs from the market. Requirements elicitation, among the processes in requirements engineering, is a process requiring high costs and time. Thus, a company planning to conduct the process wants to catch the points users don't satisfy in their needs by taking advantage of an effective process of requirements elicitation. In this paper, we propose value based requirements elicitation, so called, the Value Gap Model aiming to clarify need selection and focus on key factors to a requirements engineer who should take into account the value on behalf of users. To do that, the process, at first, recognizes a value gap between the value users currently have and the value a system understand as users' one, and then it figures out the components that a requirements engineer has to select and focus on in his or her requirements elicitation process. In order to focus on and invest effectively the resources of elicitation process, the proposed process finds the part where most of users feel unsatisfying so that it eventually elicits the valuable requirements from users.
AB - The User requirements of many web-based services are dynamically and continuously changing even during the service time itself. For that reason, web service companies always keep trying to satisfy users' needs from the market. Requirements elicitation, among the processes in requirements engineering, is a process requiring high costs and time. Thus, a company planning to conduct the process wants to catch the points users don't satisfy in their needs by taking advantage of an effective process of requirements elicitation. In this paper, we propose value based requirements elicitation, so called, the Value Gap Model aiming to clarify need selection and focus on key factors to a requirements engineer who should take into account the value on behalf of users. To do that, the process, at first, recognizes a value gap between the value users currently have and the value a system understand as users' one, and then it figures out the components that a requirements engineer has to select and focus on in his or her requirements elicitation process. In order to focus on and invest effectively the resources of elicitation process, the proposed process finds the part where most of users feel unsatisfying so that it eventually elicits the valuable requirements from users.
UR - http://www.scopus.com/inward/record.url?scp=38049052483&partnerID=8YFLogxK
U2 - 10.1109/CIT.2007.4385197
DO - 10.1109/CIT.2007.4385197
M3 - Conference contribution
AN - SCOPUS:38049052483
SN - 0769529836
SN - 9780769529837
T3 - CIT 2007: 7th IEEE International Conference on Computer and Information Technology
SP - 885
EP - 890
BT - CIT 2007
Y2 - 16 October 2007 through 19 October 2007
ER -